Sales Policy for Sissicarenie
Effective Date: January 3, 2025
Welcome to Sissicarenie, where luxury meets elegance and quality. Our sales policy is designed to provide you with a seamless shopping experience while ensuring that you have all the information needed when making purchases. We value your trust and strive to offer excellent customer service. Please read our sales policy below for details regarding your rights and responsibilities when shopping with us.
1. Product Information and Availability
At Sissicarenie, we offer a curated selection of luxury products designed to meet the highest standards. While we aim to provide accurate descriptions, images, and prices for all our products, please note that the availability and pricing of items are subject to change. If a product is out of stock or unavailable, we will notify you promptly and offer alternatives if possible.
2. Pricing and Payment
All prices displayed on our website (https://sissicarenie.com/) are in USD and include applicable taxes unless stated otherwise. Payment for all orders must be made at the time of purchase. We accept various payment methods, including major credit cards and secure online payment platforms.
For any issues with payment processing, please contact our customer service team at info@sissicarenie.com or call us at 831-455-5826. We work with trusted payment gateways to ensure your transactions are secure and private.
3. Order Processing
Once your order is placed, you will receive an order confirmation email from us. Orders are typically processed within 1-2 business days, excluding weekends and holidays. If there are any delays, we will notify you immediately with an updated delivery timeline. Please note that all orders are subject to verification, and we reserve the right to cancel any orders that do not meet our requirements.
4. Shipping and Delivery
We offer shipping to multiple locations worldwide. Delivery times depend on the destination and the shipping method selected at checkout. We strive to deliver all orders promptly, but please note that delivery times may be affected by unforeseen circumstances, such as weather delays or customs processing.
Shipping costs will be calculated at checkout based on the delivery address and the weight of the order. International customers are responsible for paying any customs duties, taxes, or fees that may apply.
5. Returns and Exchanges
Sissicarenie is committed to customer satisfaction, and we offer a return and exchange policy for most products. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receipt for a full refund or exchange. Items must be in their original condition, unused, and in the original packaging.
To initiate a return or exchange, please contact our customer service team at info@sissicarenie.com or call us at 831-455-5826. Please note that shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
6. Promotions and Discounts
Sissicarenie occasionally offers promotions and discounts. All promotions are subject to specific terms and conditions, including validity periods, product exclusions, and applicable discounts. These terms will be clearly outlined on the promotional page or email communication. Promotional offers cannot be combined unless explicitly stated.
7. Customer Privacy and Security
We take your privacy seriously and are committed to protecting your personal information. Our website uses encryption technology to ensure secure transactions, and we never share your data with third parties without your consent. For more details, please review our Privacy Policy.
8. Customer Support
If you have any questions, concerns, or need assistance, our customer service team is here to help. You can reach us by email at info@sissicarenie.com, by phone at 831-455-5826, or through the contact form on our website.
9. Changes to the Sales Policy
Sissicarenie reserves the right to update or modify this sales policy at any time. All changes will be effective as of the date they are posted on our website. We encourage you to review this policy regularly to stay informed of any updates.
Contact Information
Sissicarenie
Street: 4906 Ventura Drive, Salinas, California, United States
Phone: 831-455-5826
Email: info@sissicarenie.com
Website: https://sissicarenie.com/
Thank you for shopping with Sissicarenie. We appreciate your support and look forward to serving you with the finest luxury products.