PAYMENT POLICY

Effective Date: February 17, 2025

At SissiCarenie, we strive to provide a secure, seamless, and convenient payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, billing procedures, and security measures. By placing an order on our website, you agree to the terms stated in this policy.

1. ACCEPTED PAYMENT METHODS

We offer several secure payment methods to ensure a smooth transaction process:

💳 Credit & Debit Cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

💰 Digital Wallets & Online Payments:

  • PayPal
  • Apple Pay
  • Google Pay

🏦 Bank Transfers (For Bulk Orders Only)

🚀 Buy Now, Pay Later:

  • We may offer installment payment options through third-party services (subject to eligibility).

✔ Secure Transactions: All transactions are processed securely using SSL encryption to protect your sensitive data.

2. CURRENCY & PRICING

✔ All product prices are listed in USD ($) unless otherwise specified.
✔ Prices do not include applicable taxes, shipping fees, or import duties.
✔ Prices are subject to change without prior notice. Any price changes will be reflected on our website.

3. BILLING & CHARGES

🔹 Payment Authorization:

  • When you place an order, your payment method will be authorized to confirm sufficient funds.
  • Orders are only processed after full payment is successfully received.

🔹 Incorrect Charges:

  • If you notice any discrepancies in the charges or incorrect billing details, please contact us at info@sissicarenie.com immediately.

🔹 Sales Tax:

  • Sales tax is applied based on your shipping address, in accordance with applicable tax laws.
  • International customers may be subject to customs duties and import taxes, which are the buyer’s responsibility.

4. PAYMENT SECURITY

We prioritize the security of your payment information by implementing advanced security measures:

✅ SSL Encryption: All data exchanged during the transaction process is encrypted for maximum protection.
✅ PCI DSS Compliance: We meet the highest standards of payment data security to prevent fraud and data breaches.
✅ Fraud Prevention: We use robust systems to detect and prevent unauthorized transactions, keeping your financial data safe.

5. REFUNDS & CHARGEBACKS

💰 Refunds:
Eligible refunds are issued to the original payment method. Refunds are typically processed within 5-10 business days (depending on your payment provider).

⚠ Chargebacks:
If you initiate a chargeback without contacting us first, we reserve the right to dispute the claim. If you have any concerns or issues with your payment, please contact our customer service team for assistance before filing a chargeback.

6. FAILED OR DECLINED PAYMENTS

If your payment is declined, please check the following:
🔹 Ensure that the card details (card number, expiration date, CVV) are correct.
🔹 Verify if your bank has set a spending limit or flagged the transaction as suspicious.
🔹 Confirm that your account has sufficient funds to complete the transaction.

If the issue persists, please contact your bank or try an alternative payment method. If you need further assistance, reach out to us at info@sissicarenie.com.

7. ORDER CANCELLATION & PAYMENT REVERSALS

🚫 Order Cancellations:

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • Once the order is processed for shipment, cancellations are not possible, but you may request a return after receiving the item.

❌ Payment Reversals:

  • If a payment is reversed due to fraud or payment error, we reserve the right to cancel or suspend your order. We will contact you for further verification.

8. CONTACT US

For any payment-related questions or concerns, feel free to reach out to us:

📍 Address: 4906 Ventura Drive, Salinas, California, United States
📞 Phone: 831-455-5826
📧 Email: info@sissicarenie.com
🌐 Website: https://sissicarenie.com/

By making a purchase from SissiCarenie, you acknowledge and agree to this Payment Policy.