Payment Policy for Sissicarenie

Effective Date: January 3, 2025

At Sissicarenie, we aim to provide our customers with a secure, convenient, and seamless shopping experience. Our Payment Policy outlines the accepted payment methods, terms, and conditions for purchases made through our website (https://sissicarenie.com). By making a purchase on our website, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible. The available payment methods include:

  • Credit Cards: We accept major credit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Debit Cards: We accept debit cards that are affiliated with major card networks such as Visa, MasterCard, and American Express.
  • PayPal: You can choose to pay using PayPal for a secure, fast, and easy checkout process.
  • Apple Pay and Google Pay: For your convenience, we also accept payments via Apple Pay and Google Pay for a seamless, mobile payment experience.
  • Gift Cards: If you have received a Sissicarenie gift card, you may use it to pay for your order, subject to the balance available on the card.

2. Payment Authorization

When you place an order with Sissicarenie, you are authorizing us to charge the payment method you selected for the total amount of your purchase, including taxes, shipping fees, and any other applicable charges. Please ensure that the payment information provided is accurate and up to date.

By submitting your payment details, you confirm that you are the authorized holder of the payment method used and that you have sufficient funds to cover the transaction.

3. Order Confirmation and Billing

After you place your order, you will receive an email confirmation that includes the details of your order, the total amount charged, and the payment method used. Please note that this is an acknowledgment of your order and does not guarantee acceptance or fulfillment of the order.

Your billing address must match the information on file with your payment provider. Any discrepancies may result in delays or errors in processing your order.

4. Pricing and Currency

All prices on our website are listed in USD (United States Dollars) unless otherwise indicated. The total price you will be charged at checkout includes the price of the products, applicable taxes, shipping fees, and any other additional charges based on your order.

For international customers, the currency used for payment will remain in USD. Your bank or payment provider may apply conversion rates and charge foreign transaction fees.

5. Payment Security

We take the security of your personal and payment information seriously. Sissicarenie uses SSL encryption technology to ensure that all transactions are processed securely. We also comply with Payment Card Industry Data Security Standards (PCI DSS) to protect your payment details.

For added security, you may be asked to complete additional authentication steps such as two-factor authentication (2FA) or verifying your identity with your payment provider.

6. Authorization Holds

Please note that when you make a purchase, an authorization hold may be placed on your payment method for the total order amount. This hold ensures that the payment method has sufficient funds to cover your order. The actual charge will be processed once the items in your order are shipped.

If your order is canceled for any reason, the authorization hold will be released within a few business days depending on your payment provider.

7. Payment Failures

If your payment is declined or fails for any reason (e.g., insufficient funds, expired card, incorrect information), your order will not be processed. You will be notified of the payment issue and may be asked to update your payment information.

We recommend checking the details of your payment method to ensure it is valid and has sufficient funds. If you continue to experience issues with payment processing, please contact your payment provider for assistance.

8. Taxes and Duties

Sales tax is applicable to orders placed in the United States based on the shipping destination and local tax laws. The applicable tax amount will be calculated and displayed at checkout.

For international customers, additional customs duties, taxes, and import fees may apply depending on the destination country. These fees are outside of our control and are the responsibility of the customer. You should check with your local customs office for more information.

9. Refunds and Adjustments

Refunds for orders will be processed to the original payment method used at the time of purchase. Please refer to our Refund and Returns Policy for more information on how returns, refunds, and adjustments are handled.

If any adjustments are made to the price of your order (e.g., due to a promotion or price change), the corresponding adjustment will be reflected in your payment method.

10. Gift Cards

Sissicarenie gift cards can be used as a form of payment for orders placed on our website. Gift cards may not be exchanged for cash, except where required by law. If the balance of your gift card is less than the total amount of your order, you may use a secondary payment method to cover the remaining balance.

Gift cards are non-transferable, non-refundable, and have no expiration date.

11. Customer Support

If you have any questions or concerns regarding payment methods, billing, or payment processing, please do not hesitate to contact our customer service team:

  • Email: info@sissicarenie.com
  • Phone: 831-455-5826
  • Address: 4906 Ventura Drive, Salinas, California, United States

Our customer service team is available to assist you with any inquiries you may have regarding payment issues, refunds, or payment security.